Digicel’s customers up 39%


By Alex Wright


It’s good to talk: Digicel saw its customer base increase by 39 percent over the past year

Digicel took on 39 percent more customers during the fiscal year ended March 31,2008 compared to the same quarter last year, according to the latest results released by the company.

The telecommunications company, which is incorporated in Bermuda and operates across 23 markets in the North Atlantic, Americas and Caribbean, topped 6.54 million customers and continued to grow in existing markets while increasing mobile penetration growth rates in new markets.

In November 2007, Digicel successfully launched operations in Suriname, offering superior customer care, better value and wider coverage while helping to drive mobile penetration growth from 55 percent to close to 70 percent.

It already has a presence in South America through its operations in Guyana and French Guiana. Its Caribbean and Latin American GSM networks also extend across the British West Indies, the Dutch Caribbean, the French West Indies, Bermuda and El Salvador.

Digicel plans to further expand later this year with a pending launch in the British Virgin Islands, while Digicel Central America Holdings, a sister company to Digicel Group, prepares to launch in Honduras and Panama. These launches will expand Digicel’s GSM network to 26 markets.

“We’re very excited about our ability to sustain growth opportunities in existing markets while picking up momentum in new ones, and we’ve had one of our most successful financial years to date,” said Colm Delves, Digicel Group CEO. “We will continue to put our customers first by offering them better value, world-class customer care, new technology innovations and attractive offerings based on the strength of our network.”